WordPress • Shopify

Our Website Care Plans

Reliable support, maintenance, and monitoring for your WordPress or Shopify store.

Platform-Specific Expertise

Dedicated care for WordPress and Shopify, done right

More Time for Your Business

We handle the technical side, you focus on growth

Security & Uptime Protection

Proactive monitoring so problems get caught early

Care Plans Pricing

Website Care Plans | WordPress & Shopify

Essential Care

Basic Plan

Managed Hosting Coordination
Uptime Monitoring
Performance Optimization & Monitoring
Security Optimization
WordPress Core, Plugin & Theme Updates
1 Included Task/Month
Email Support
Remote Backups
Dedicated Account Manager
Malware Scanning
Priority Support
100 $ 79
/month
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Advanced Care

Pro Plan

Managed Hosting Coordination
Uptime Monitoring
Performance Optimization & Monitoring
Security Optimization
WordPress Core, Plugin & Theme Updates
5 Included Task/Month
Email Support
Remote Backups
Dedicated Account Manager
Malware Scanning
Priority Support
150 $ 129
/month

Need more than what’s included? If a request goes beyond your plan, you can add a Retainer for extra hours. Retainer hours don’t expire and can be used whenever you need them.

All Care Plans come with a 30-day money-back guarantee, no long-term contract, and you can cancel anytime.

Things We Don’t Do in care Plan

We’re your technical support partner, working alongside your design and development team — not replacing them. Here’s what falls outside our Care Plans:

Website & Store Design

We keep your site running smoothly on the technical side, but we're not designers. We work well alongside design agencies and freelancers, complementing their work rather than competing with it.

New Website or Store Builds

Our Care Plans are built for maintaining and supporting an existing WordPress site or Shopify store — not building one from scratch. If you need a new build, check out our Website Development Plan.

Email Hosting Services

Professional email is important — but it's best handled by dedicated providers like Google Workspace or Microsoft 365, which offer better deliverability, storage, and long-term scalability than a website add-on could.

Frequently Asked Questions

Do you support both WordPress and Shopify under the same Care Plan?

We offer separate Care Plans tailored to each platform, since WordPress and Shopify have very different technical needs. If you run both a WordPress site and a Shopify store, you can subscribe to a Care Plan for each.

Without regular maintenance, WordPress sites become vulnerable to hacks through outdated plugins and themes, while Shopify stores can suffer from app conflicts, broken checkouts, and slow performance. Either way, neglect leads to security risks, lost sales, and a poor experience for your visitors or customers.

Each Care Plan covers one website or one Shopify store. If you need coverage for multiple sites or stores, reach out and we’ll put together a plan that fits.

We’ll always review your request first. If it’s within your plan’s Included Task limit, we take care of it. If it goes beyond that, we’ll let you know before doing any billable work — you can approve additional hours or a Retainer.

Urgent issues (site down, checkout broken, pages not loading) are prioritized and addressed as soon as possible for all clients. Advanced Care clients get the fastest response times. For non-urgent requests, expect an initial response within a few hours, with most work completed within 2 business days.

No. All our Care Plans come with a 30-day money-back guarantee, no long-term commitment, and you can cancel anytime.

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Take your website — and your business — to the next level with a development team you can actually rely on.

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